Privacy Policy
Last updated: March 2, 2026
1. Introduction
nomnomo (“we”, “us”, “our”) operates this website and the associated menu and restaurant services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Service.
By using the Service, you consent to the practices described in this policy. If you do not agree, please do not use the Service.
2. Information We Collect
Information you provide. When you register, use the Service, or contact us, we may collect:
- Account information: name, email address, and login credentials
- Restaurant and menu content: restaurant names, addresses, opening hours, menu items, descriptions, images, and other content you add to your menus
- Feedback and support messages you send to us
Information collected automatically. When you use the Service, we may automatically collect:
- Log data: IP address, browser type and version, pages visited, date and time of access
- Usage data: how you use the Service (e.g. page views, actions taken) to operate and improve the Service
- Device information: device type, operating system, where applicable
We may use cookies and similar technologies (see section 6) to collect some of this information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Create and manage your account and authenticate you
- Process payments and manage your subscription
- Display your menus and restaurant content to you and to end users who visit your public menu pages
- Respond to your requests, feedback, and support inquiries
- Send you service-related communications (e.g. account or billing notices)
- Analyze usage to improve the Service, fix errors, and develop new features
- Comply with legal obligations and protect our rights
We do not sell your personal information to third parties.
4. Legal Basis (EEA/UK)
If you are in the European Economic Area or the United Kingdom, we process your personal data based on: (a) performance of our contract with you (e.g. to provide the Service); (b) your consent where we ask for it (e.g. optional communications); (c) our legitimate interests (e.g. improving the Service, security, analytics); and (d) compliance with legal obligations.
5. Sharing and Disclosure
We may share your information in the following circumstances:
- Service providers. We use third parties to help operate the Service (e.g. hosting, payment processing, email delivery). These providers may access your information only to perform tasks on our behalf and are contractually required to protect it.
- Payment processing. Payments are processed by Stripe. Your payment data is submitted directly to Stripe; their collection and use of your data is governed by their privacy policy (stripe.com/privacy).
- Public content. Content you publish (e.g. restaurant names, menus) is intended to be visible to anyone who visits your public menu links.
- Legal. We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.
- Business transfer. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction; we will notify you of any change in ownership.
6. Cookies and Similar Technologies
We use cookies and similar technologies (e.g. session storage) to:
- Keep you logged in and maintain your session
- Remember your preferences and settings
- Understand how the Service is used (e.g. page views, traffic) so we can improve it
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this policy. We may retain certain information after you close your account where required by law (e.g. tax, dispute resolution) or for legitimate business purposes (e.g. security, fraud prevention).
You may request deletion of your account and associated personal data through your account settings or by contacting us. We will process such requests in accordance with applicable law.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data and receive a copy
- Correct inaccurate or incomplete data
- Delete your personal data (subject to legal exceptions)
- Restrict or object to certain processing
- Data portability — receive your data in a structured, commonly used format
- Withdraw consent where we rely on consent
- Complain to a supervisory authority (e.g. in the EEA or UK)
To exercise these rights, contact us through the feedback or contact options on this website. We will respond in accordance with applicable law. You may also manage or delete your account and much of your data through your account settings.
10. International Transfers
Your information may be processed in countries other than your country of residence. We take steps to ensure that such transfers are subject to appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by law.
11. Children
The Service is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. If we make material changes that affect how we use your personal information, we may notify you by email or through the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
13. Contact
For privacy-related questions, requests, or complaints, please contact us through the feedback or contact options on this website.